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My Vodafone app is a one-stop destination for managing your Vodafone account, bill payments, mobile recharges, buying bonus cards and checking mobile usage. You can also discover your exclusive 121 offers for recharge packs, internet plans (2G/3G) etc. If you are not a Vodafone customer, you can buy a new Vodafone connection or send mobile number portability (MNP) request.
The app comes with enhanced capabilities and features for postpaid users.
•Be in complete control of your usage and spends –
-View real time internet usage (2G/3G), calls, sms along with plan or pack quotas
-View outstanding amount, current bill, last 6 months bills, current month unbilled amount
-View current voice plan details, data plan and active bonus packs
•Make payments on the go :
-Pay bills (with all payment options such as Credit Card, Debit Card and Net Banking) for your number & other Vodafone Postpaid numbers
-View Recent Bill Payments, change bill preferences (e-bill or paper)
-Recharge and pay bills for friends or family
-Manage multiple accounts (upto 5)
-Best Offers: View and purchase Best Offers for postpaid bill plans, bonus cards, internet packs etc.
-Explore and choose RED plans, add members
•Roaming Services & Packs
-Activate national roaming packs
-Check standard roaming rates for multiple countries in one go
-Activate and deactivate international roaming service
-Activate and schedule internal roaming packs for future date
•Explore and buy new Data packs (2G/3G)
•Music, Videos and More: Activate / Deactivate Value Added Services
•Recharge and bill payment for dongle services
With My Vodafone App, Prepaid customers can avail following features of My Vodafone App
•Check balance and usage : You can view recent recharges and balance deductions, current internet data plan details and data usage
•Easy and quick Recharge: Recharge account with Credit Card, Debit Card and Net Banking. You can also recharge and pay bills for other Vodafone prepaid mobile numbers. Discover and buy New Data Plans (2G/3G).
•One stop shop for your best offers including your exclusive 121 offers, app only offers on recharge, bonus cards, bill payments and many more delights
•Roaming Services & Packs
•Service Requests: Track status of recent service requests / complaints
Need to contact Vodafone Customer care? You can locate stores nearby and email or call us through the app.
We take following permissions before installing the app on your mobile for different reasons.
• Storage: We save some data locally on your phone to avoid frequent access of network and enable faster app launch. Please note that we do not save any information.
• Find Location: This will help you find the nearest Vodafone stores.
• Read Contacts: This helps you manage multiple numbers without having the trouble to manually type them and pay bills or recharge for your friends or family.
• Directly call phone numbers: This is needed if you want to reach us on phone.
• Accounts on device: this is required to track any unexpected issues/bugs on the app.
Please note following while using My Vodafone App:
•The app can be used by Vodafone India customers only (not available for business customers)
•For new Vodafone customers or who have recently migrated from prepaid connection to postpaid bill plan, some account information will be available only after the first bill
•The application is available for free of cost on Google Play Store. However, data usage charges will apply while downloading the app using mobile internet
•No data charges for the app usage while using Vodafone mobile internet connection. Data charges are applicable for usage outside India and external app touch points
• If you use the app outside India, standard international charges will apply
For assistance, call 199. You may also write to us at https://www.vodafone.in/feedback.[db:wenzi1]
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